Anderson & Co Touring (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Anderson & Co Touring
We are a UK-based touring and logistics company supporting musicians and live events.
Email: hello@andersonandcotouring.co.uk
Website: www.andersonandcotouring.co.uk
Address: 20 Alma Street, Worcester, WR3 8BW

We are the data controller responsible for your personal data collected through this website.

2. Information We Collect

When you contact us through our website form, we may collect the following information:

• Your name

• Your email address

• Your phone number (if you choose to provide it)

• The content of your message or enquiry

We do not collect any special category (sensitive) data through our website.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Typically, we use it to:

• Respond to your enquiries and messages.

• Provide details about our services.

• Maintain a record of communications for business purposes.

• Improve our website and customer experience.

We will not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your data:

• Consent: When you voluntarily provide your details through our contact form.

• Legitimate interests: To respond to your enquiries and manage our business relationships.

You can withdraw your consent at any time by contacting us (see Section 9).

5. Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Typically, contact form messages are kept for up to 12 months unless there is a valid reason to retain them longer (e.g., ongoing communication or service engagement).

6. Sharing Your Data

We may share your information with trusted service providers (such as our website hosting company or email provider) who process data on our behalf.
These providers are bound by data protection agreements and cannot use your information for their own purposes.

We will not transfer your data outside the UK or EEA unless appropriate safeguards (such as the UK’s International Data Transfer Agreement) are in place.

7. Data Security

We have implemented appropriate technical and organisational security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised way.
In the unlikely event of a data breach, we will notify you and the Information Commissioner’s Office (ICO) where legally required.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data.

• Rectify inaccurate or incomplete data.

• Request erasure (“the right to be forgotten”).

• Restrict processing of your data.

• Object to processing based on legitimate interests.

• Request data portability to another controller.

• Withdraw consent at any time (where consent was the legal basis).

To exercise any of these rights, please contact us at [insert email address].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/

9. Cookies and Analytics

Our website may use cookies or analytics tools to improve user experience and understand traffic patterns.
Cookies do not personally identify you, and you can disable them through your browser settings if you prefer.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Anderson & Co Touring
Email: helen@andersonandcotouring.co.uk